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FREQUENTLY
ASKED QUESTIONS

  • How do I know which package is right for me?
    Not sure where to start? Our dedicated account managers will take the time to understand your business goals, target audience, and budget to recommend the best package for you. We make it easy to find a plan that fits your needs.
  • Can I automate my lead follow-ups?
    Yes! Our AI-powered SMS appointment scheduler does the heavy lifting for you. It sends personalized messages, follow-up reminders, and even books appointments—helping you convert more leads without the extra effort. In fact, brokers using this service have seen a 40% increase in lead-to-appointment conversions! Let’s chat about how this can work for you.
  • What makes your leads "high quality"?
    Our leads are phone-verified using a One-Time Password (OTP) from high-traffic, reputable websites, ensuring that every customer has given explicit consent for broker contact. The moment a lead is verified, it’s delivered straight to you—no delays, no outdated databases. We never purchase bulk lists, meaning every lead you receive is genuine and interested.
  • How are leads delivered?
    No manual work required! Leads are instantly delivered into our CRM, seamlessly integrating into your workflow. Plus, our system automatically sends an SMS and email to the client on your behalf—keeping them engaged from the start.
  • Do you offer discounts for large-volume purchases?
    Absolutely! If you're looking to scale, we offer special pricing incentives for bulk lead purchases. Let’s chat about how we can maximize your investment.
  • What percentage of leads are successfully contacted?
    On average, brokers in our focus group who actively engaged with leads achieved a 60-75% success rate over 12 months. We’ll share insider tips from top brokers on how to consistently get the best results.
  • Is there an upfront cost to purchase leads?
    No setup fees, no hidden costs. We cover all the setup expenses—you simply choose the plan that works for you, select your minimum lead volume, and proceed to checkout. It’s that simple!
  • What methods are used to contact leads?
    Ultimately that’s your choice, phone, SMS, and email. We will provide a detailed guide during onboarding to help you hit the ground running!
  • Do you provide ongoing support?
    Of course! We host a monthly one-hour webinar to provide support, training, and valuable insights to help you continuously improve. Have questions? We’re here for you every step of the way.
  • What customer support is available?
    You’re never alone in this process! We provide hands-on support, including onboarding assistance, training, and expert tips to help you convert more leads into clients. Our goal is to make sure you get the most value from our service.
  • Is there a commission split arrangement?
    No way! These leads are 100% yours, which means any commission you earn stays with you.
  • How do I pay for leads?
    Payments are hassle-free! You can securely pay via credit card through our online portal. Plus, we offer flexible monthly plans to make it even easier to manage your budget.

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admin@australianbroker.company

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1/34 McLachlan Street Darwin City 0800 NT

© 2025 Australian Broker Company ABN  41 660 399 020

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ADDRESS

1/34 McLachlan Street Darwin City 0800 NT

 Australian Broker Company Pty Ltd ABN 12 672 131 798 is a Credit Representative 555494 of Home Mortgage Plus Pty Ltd ACN 105 991 839 (ACL 392200)

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